Legal
Privacy Policy
Last updated: 17 October 2026
This Policy explains what personal data Invoister collects, why, and your rights under the EU General Data Protection Regulation (GDPR). We aim to keep it short and clear.
1. Who is responsible
The data controller is Mykyta Ryzhov, a self-employed individual (autónomo) trading as "Invoister", NIF Z3913016P, C/ de Juan Ramón Jiménez, 17, Escalera 2, Piso 1G, Playa Muchavista, 03560 El Campello (Alicante), Spain. For any privacy question or to exercise your rights, contact privacy@invoister.app.
This Policy covers data about you as an Invoister user, and about visitors to our website. The details you enter about your own clients — and what your clients submit through your onboarding links or see on your shared invoices — are processed by us on your behalf: for that data you are the controller and we are your processor, under the data-processing terms in our Terms of Service (section 6).
If you are a client of an Invoister user (you received an invoice or filled in an onboarding form), the business that sent it is responsible for your data. Please contact them to exercise your rights; we will help them respond.
2. What we collect and why
We collect only what we need to run the Service. The table below sets out each category, why we use it, and the legal basis under GDPR Article 6.
| Data | Purpose | Legal basis |
|---|---|---|
| Account data (email, name) | Create and secure your account | Performance of a contract |
| Sign-in with Google or GitHub — the name and email that provider shares with us | Let you sign in without a password | Performance of a contract |
| Business profile, clients, invoices | Provide the core invoicing features | Performance of a contract |
| AI assistant content you send, including PDFs you upload | Answer your requests and read documents you attach | Performance of a contract |
| Anthropic API key, if you choose to provide one | Run the AI assistant on your own account instead of ours | Performance of a contract |
| Anonymous page-view analytics (Vercel, cookieless) | Understand roughly how the product is used | Legitimate interest |
| Visits and pages viewed, counted by Google Analytics — device, browser, approximate location from IP; advertising features off | Understand which pages people use and where they come from; never on invoice or client onboarding links | Consent — given and withdrawn in the cookie banner / Cookie settings |
| Usage of our website and app recorded by Microsoft Clarity — clicks, scrolling, mouse movement, device and browser details, approximate location from IP (form fields masked everywhere; all text masked inside the app) | Session replays and heatmaps that show us how to improve the product; never on invoice or client onboarding links | Consent — given and withdrawn in the cookie banner / Cookie settings |
| Essential cookies | Keep you signed in, remember settings | Necessary for the Service |
| Subscription details from Lemon Squeezy — plan, status, renewal dates, customer ID, card brand and last four digits | Show and manage your Pro plan. Lemon Squeezy, our Merchant of Record, processes the payment itself as an independent controller; we never see or store full card data | Performance of a contract |
| Text you type into address fields | Suggest matching cities and addresses (sent to Photon by komoot) | Performance of a contract |
| Technical and security data — IP address, request details, rate-limit counters | Keep the Service secure and prevent abuse | Legitimate interest |
| Error reports (Sentry) — the error, the page, browser and device; no account, client or invoice content, no cookies | Find and fix crashes | Legitimate interest |
| Support emails | Respond to your enquiries | Legitimate interest |
3. How we use your data
We use your data to provide and secure the Service, to bill you (via our Merchant of Record), to improve the product (using anonymous, cookieless page-view analytics under our legitimate interest, and — only if you consent — Microsoft Clarity, with all text in the app masked, and Google Analytics), and to comply with our legal obligations. We do not sell your personal data.
5. International transfers
We host data in the EU where possible (our database runs in an EU region). Where a processor is outside the EU/EEA, the transfer is covered by appropriate safeguards such as the European Commission's Standard Contractual Clauses.
6. How long we keep it
We keep your account data — including your businesses, clients and invoices — for as long as your account exists.
When you delete your account, your access ends immediately and all of your data, including your invoices and your clients’ data, is permanently deleted 30 days later, then removed from backups within a further 90 days. We do not keep your invoices to meet your own tax or accounting obligations — those are yours (for example, Spanish law generally requires you to keep invoices for at least 4 years), so export your data before deleting your account.
Payment and subscription records are kept by Lemon Squeezy, as Merchant of Record, under its own legal obligations. Billing event logs are deleted after 6 months. Page-view analytics are anonymous and aggregated, so they contain nothing that identifies you.
7. Your rights
Under GDPR (Articles 15–22) you have the right to access, rectify, erase, restrict, port and object to the processing of your personal data, and to withdraw consent at any time. You can export your data and request deletion directly from Settings → Privacy, or email privacy@invoister.app.
You also have the right to lodge a complaint with your data-protection authority. In Spain this is the AEPD (aepd.es).
9. Security
Data is encrypted in transit and at rest, access is restricted, and our database enforces row-level security so each account can only access its own data. No system is perfectly secure, but we apply industry-standard measures.
10. Children
The Service is not directed at people under 18, and we do not knowingly collect their data.
11. Changes to this Policy
We may update this Policy. We will notify you of material changes by email or in-app before they take effect.
12. Contact
Privacy questions: privacy@invoister.app.